Support Center

Changing Your vKey Password

Last Updated: Jun 09, 2014 10:21AM EDT
To use the vKey Device, a Device Password is required to be entered correctly. The following will show you how to change this Device Password.

Step 1: Start the vKey Device as normal.

Step 2: Enter the vKey Device Password provided to you by your administrator.

Step 3: Enter "_reset" with underscores but without quotes in lower case to start the password change process.

Step 4: Enter and confirm your new password.

Step 5: The vKey Device Password is now changed. The device will continue to start up. The next time you are challenged for the vKey Device Password, enter the exact same text you used in the step 4.

For more information, consult the vKey User Guide under the vKey Support Documentation.

Contact Us

  • Email Us

  • Call Us @ 888.297.1225

    Mon - Fri 09:00-17:00 EST
3b658cf8b6876446e63bfa9347250ba9@vkey.desk-mail.com
http://assets1.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete